For online purchases, you can request a collection of your items online and our delivery team will collect the items from you. Please ensure that you complete and attach the returns form you receive with your order to avoid delays in processing your return. Your returns will be processed within 10 days and the refund will be issued accordingly. If you do not have a Bloomingdale’s account, you will need to register to be able to request a return online.

Please note that for credit card refunds, it may take up to 10 days for the refund process to be completed , depending on your bank policy.