Help Center

Our Click and Collect option gives you the flexibility to collect your online purchases from Bloomingdale’s stores as per your convenience.

Simply select the Click and Collect option when checking out with your purchase, and we will notify you via email and SMS once your order is ready for collection in-store at the At Your Service Desk. Please bring a copy of this email or SMS along with your government-issued ID (ID or passport copy).

Someone else can collect the order on your behalf as well, as long as they carry your ID and a copy of the required email or SMS.

The order will be available for collection at the At Your Service Desk for 7 days, after which we will refund the order if it hasn’t been claimed.